Circular No.: 19-098 – PROTOCOLS TO ADDRESS WATER LEAK PROBLEMS
Date : 06 June 2019
To : ALL UNIT OWNERS AND RESIDENTS
Because of a recent misunderstanding among certain unit owners regarding access to their units to address their water leak problems, the BOT has come up with circular no. 19-098 on Protocols to Address Water Leak Problems.
| Protocols | |
| 1 | Any leaks detected inside and/or outside the units is considered an emergency case and should be reported immediately to Concierge or Admin office; |
| 2 | Admin/Engineering should automatically shut off the water supply valve of the affected units and will remain so until problem is resolved; |
| 3 | The Concierge and/or the Admin office should inform the affected unit owner/resident after shutting off the water supply valve; |
| 4 | Affected unit owners should give access to their units to TRAG Admin/Maintenance and Engineering ASAP for immediate resolution of water leaks. For vacant units please refer to Circular No. 18-154 “Safekeeping of unit keys and emergency access to units”; |
| 5 | Failure to provide ACCESS would mean a daily penalty of Php2,000.00/day a day after notification by phone call or e-mail; |
It is important to note that the affected unit shall be the responsibility of the unit that caused the damage.
For and on behalf of THE RESIDENCES AT GREENBELT CONDOMINIUM CORPORATION,
BUILDING ADMINISTRATION OFFICE